Ruben, the owner of Fitstem, a popular gym, analyzes the competition that the gym faces and understands the changing needs of its customers. To tackle competition, he tries to get all the latest equipment installed in the gym. He also takes frequent feedback related to service improvement from the gym's regular clients. In this scenario, which of the followings skills is Ruben most likely to possess?

Conceptual skills is the term which is defined as the skill set that comprise of the communication skills, analytical and creative thinking. These skills are specifically vital for the managers as well as the leaders.

Under this situation, the owner analyze the competition which the gym faces and understands the needs of the customers. He also take the feedback as well. So, he is most likely possess the conceptual skills as he knows what is to be done in that situation.