The correct answer is empathy
Empathy means the psychological capacity to feel what another person would feel if they were in the same situation experienced by them. It consists of trying to understand feelings and emotions, trying to experience objectively and rationally what another individual feels.
Empathy leads people to help each other. It is closely linked to altruism - love and interest in others - and the ability to help. When an individual can feel the pain or suffering of the other by putting himself in his place, he arouses the desire to help and to act according to moral principles.
The ability to put yourself in the other's shoes, which develops through empathy, helps to better understand others' behavior in certain circumstances and the way someone else makes decisions.