Answer:
Yes
Explanation:
Based on the given details of the conversation that transpired between Katie Simpson and Carl Mendoza we can vividly say that the preceding IM transcript apply professional best practices reason been that Katie Simpson who is the caller went straight to point to the main reason why she called the receiver which is Carl Mendoza, And during the course of the preceding TRANSCRIPT the proper use of grammers and words , spelling, full stop, exclamation mark and question mark were on point and accurate.