Jane works as a cashier at a small grocery store.
Her shift finishes at 3pm, but she can't leave
until her co-worker, Melissa, takes over from
her. Melissa is really nice and has been working
at the grocery store for about 3 years, and Jane
has been working there for the last 5 months.
Recently, Melissa is showing up late for work
without any explanation and because of it, Jane
is not able to leave untij 3:10pm. This really
upsets Jane and as she has to rush to get to her
computer classes. Melissa has never explained
or apologized for being late. Help Jane to solve
this situation.

Maybe Melissa has something personal going on in her life and Jane should sit down with her and have a talk about why she is always late. If Melissa has no good explanation, she should go to her boss or manager and make them aware of the situation.

Answer Link

michell96 michell96 · Answer 2 · 2021-09-16T14:02:31+02:00

To help Jane I would advise you to talk to Melissa about the situation, to avoid her continuing to be 10 minutes late.

Dialogue is a form of communication in which two or more interlocutors exchange their points of view on a particular situation to establish an agreement with which they both agree.

In this case, Jane must communicate her disagreement to Melissa so that they can establish an agreement on the situation that is happening.

For example, Jane could propose to Melissa that only two days a week she can cover her for 10 more minutes or Melissa could propose that in exchange for covering her for 10 more minutes, she will receive her shift earlier so that Jane can leave more early.

The agreement reached by both interlocutors must be characterized by a balance in which neither of them gets more benefit than the other. In addition, the dialog has certain parameters that are:

Respect
The sincerity
Empathy
Equality

According to the above, the best alternative for Jane to solve this problem is dialogue.

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