Electronic Equipment Company
3000 Independence Drive, East
Charlotte, NC 28212-1745
To Whom It May Concern:
On the day of February15, I bought an I-Pod from your electronic store, and something was wrong with it.
I am dissatisfied with the quality of your product because it did not perform its correct functions.
To resolve this issue I would greatly appreciate it if I could receive a full refund of the purchase price of the aforementioned product or the exchange this product for a working one.
I am waiting to hearing from you and I’m also eager to find a resolution to this problem. I will wait a maximum of three weeks to hear from you, at which time I will seek the help of others. You can contact me by my phone number, email, or mail (listed above).
Waiting to hear from you,
Sabia Khan
(704)566-3140
Sabia@aol.comMuFFinZ · 8 years ago1Thumbs up 0Thumbs downCommentReport AbuseOn February 15, 2009, I bought an i-pod from your electronic store and am dissatisfied that your product did not perform its functions correctly. To resolve this issue, I would greatly appreciate it if I could either receive a full refund or an exchange.
I look forward to hearing from you soon in order to find a resolution to this problem. You can contact me by phone at 704-566-3140, or by mail at 6221 Mark Street, Charlotte, NC, 28212-1745.
Thank you for your attention to this matter.
Sincerely,
Sabia Khan
You should be more specific as to what went wrong with it. Make it a second paragraph by listing the problems with the i-pod.
No "threatening" them with three weeks. It won't help your situation, just make them a little angry that you're not giving them the opportunity to help. With some companies, your letter might have to go through several departments before the right person gets it. If, after a reasonable time, you get no response, then you would get help from some other source. I realize this is a class project, so my explanation as to why you leave some things out is in case this ever comes up in real life.
(and no email address for a first complaint -- you'll end up playing tag)Source(s):Your address at t
