The z score tells us the number of standard deviations that a given value is from the mean. Recall, standard deviation tells us the spread of the values from the mean
For Claire, the mean score was 510 but she scored 690 which was higher than the mean score
The z score would be
(690 - 510)/110 = 1.63
For Claire's mother, the mean score was 490 but she scored 680 which was higher than the mean score
The z score would be
(680 - 490)/100 = 1.9
We can see that her mother had a higher z score. Compared to the average score, she had a better performance. Therefore, the correct option is
Claire's mother did better because her z-score is greater than Claire's.