chinalove
contestada

John and Henry are both workers at a retail store. Their direct supervisor has told them to maintain quick service above all else. Later, their customer relations director tells them that they should always work to maintain excellent customer service above all else. Both John and Henry are confused as to what their priorities should be. This is an example of a conflict based on ______.

a. Personality differences

b. Power struggle

c. Poor communication

d. Jealousy

Respuesta :

strjen0920a

Im pretty sure it is C......................


saadhussain514

John and Henry are confused regarding the priorities - Option C

This is an example of a conflict based on poor communication. Because of the reason is that in customer service a person should have skills to communicate in a good manner. It is important because if the person has this skill that he can communicate with others best.

Then he can impress the customer and realize customer about the qualities of their product. In every kind of business, communication skills play major role. Therefore, both john and Henry are confused as their priorities should be on focus to improve their communication skills.

Otras preguntas