Respuesta :

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Good customer research is a very important part of the business, because knowing what the customers want and why they want that will help in better sale.Some of the techniques of identifying customers' needs and wants are:
- Interviewing customers
- Conducting voice and customer surveys
- Analyzing your competition
- Interviewing stakeholders and obtaining the data they have

Answer:

The needs and wants of customers could be identified by conducting research and survey in the market or about market trends.

Explanation:

Customers' needs and wants are their desires or demand for a specific product or service in the market. There are various techniques that a business may use to identify its customers' needs and wants, such as:

  • Conducting open or group interviews with customers would help businesses to directly know the customers' preferences and attitudes.
  • Market survey implies about market research that provides information about the demand for a product, expectations of customers, and market pricing policy.
  • Competitor analysis provides data related to competitors' strategies, sales, and marketing. Thus, an insight into the market and customers is collected effectively.

For more information, refer to the link:

https://brainly.com/question/4264848?referrer=searchResults

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