Respuesta :
The correct answer is d. All of the above.
Being empathetic definitely means understanding another's emotions, because it requires having the ability to imagine how someone else feels, to put ourselves in somebody's position.
It is an important capability, a skill that can be learned, but, it goes hand in hand with good communication and listening skills. Empathy demands an effective communication, which, in turn, requires the ability to listen in such way that we can perceive the other person's feelings, without judgement, and can imagine ourselves in the other person's place making him or her feel heard and understood.
